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Who are we?
We are Indic8.io (“we”, “our”, “us”) and operate under the name of indic8.
This policy explains how and why we use your personal information.
Got a question about something in this policy?
Send us an email at email@example.com
You can also reach our Data Protection Officer in these ways.
The information we hold about you, and how we use it
Information you give us through the Indic8 site and app
to conduct our business of providing our products and services to our clients;
to enter into contracts with sub-contractors to conduct our business;
to assess applications by individuals to provide them with our products and services;
complying with our legal obligations
to comply with our legal obligations;
to help us manage and enhance our services.
Information you give us through Indic8 chat so we can help you
Answers you give to surveys so we can improve our services.
We may also obtain information from time to time through market research, to enable us to improve our services or to consider the wider needs of our customers or potential customers.
The personal and sensitive information we collect generally consists of name and contact details (including telephone and e-mail).
About whom do we collect personal information?
The type of information we may collect and hold includes (but is not limited to) personal information about:
prospective employees; and
other people with whom we come into contact.
Information we collect if you get in touch
If you use other ways to get in touch than Indic8 chat, we collect the following information so we can answer your questions or take any action:
The phone number you’re calling from and information you give us during the call (we record all calls).
The email address you use and the contents of your email (and any attachments).
Public details from your social media profile (like Facebook, Instagram or Twitter) if you reach out to us via these platforms, and the contents of your messages or posts to us.
Where we store or send your data
We may transfer and store the data we collect from you to organiations outside the European Economic Area (‘EEA’). When we do this, we make sure that your data is protected and that:
the European Commission says the country or organiation has adequate data protection, or
we’ve agreed to standard data protection clauses approved by the European Commission with the organiation.
If you’d like a copy of the relevant data protection clauses, please get in touch via Indic8 chat or send an email to firstname.lastname@example.org
How to make a complaint
If you have a complaint about how we use your personal information, please contact us through the app or send an email to email@example.com and we’ll do our best to fix the problem. You can also reach our Data Protection Officer in these ways.
We will only use or disclose the personal information we hold about you for the purpose of direct marketing if we have received the information from you and you have not requested not to receive such information.
Direct marketing means that we should use your personal information to provide you with information on our products and services that may interest you.
If you wish to opt-out of receiving marketing information altogether, you can contact us on firstname.lastname@example.org
Changes to this policy
We’ll post any changes we make to our privacy notice on this page and if they’re significant changes we’ll let you know by email.